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Transcripts

The University of Maryland has partnered with National Student Clearinghouse (NSC) for convenient transcript ordering and delivery.

Transcript Ordering Instructions

  1. Consult the intended recipient about the preferred transcript format. Electronic PDF transcripts are not accepted by all recipients and the university will not reissue transcript orders or provide a refund for orders once they are processed.
  2. If applicable, have your application service ID/account number ready (e.g., AMCAS, LSAC, Common App). Forms are no longer necessary when sending a transcript using your application service account number.
  3. If applicable, prepare agency-required forms that must be included with your transcript. Documents or forms that cannot be authenticated by the Office of the University Registrar will be removed from your transcript request. Examples of documents that will not be accepted as attachments include: unofficial or official transcripts, diplomas, letters or correspondence, copies of identity documents (e.g. passports, driver's license).
  4. Have your credit or debit card ready. The University of Maryland charges $12.00 for each official transcript. Note: National Student Clearinghouse charges additional processing and shipping and handling fees based on your selections.
  5. You will need your 9-digit University ID (UID) number to request a transcript.
    • How do I obtain my UID? 
      Using your directory ID and password, login to Testudo to obtain your UID. You can find your UID beneath your name on the Profile page.
    • How do I obtain my directory ID and password?
      Visit Former Student Identity Verification to obtain your directory ID and password (on this page you may select UID or select last 5 digits of SSN from the dropdown box). For additional instructions, review this IT Support Article.

You will be notified during the transcript ordering process if a hold exists on your record. Your transcript order cannot be processed until the hold is removed. Once the hold is resolved, your transcript will be released. Your credit card will not be charged until your order is completed. 

  • Judicial Hold: Contact the Office of Student Conduct at 301-314-8204 or studentconduct@umd.edu to resolve the hold on your student record.
  • Administrative Hold: Contact the Office of the University Registrar at 301-314-8240 or registrar-help@umd.edu to resolve the hold on your student record.
  • No Record Found: Please refer to the FAQs below for a list of reasons why your transcript is unable to be processed. If you believe you received this message in error, contact the Office of the University Registrar at 301-314-8240 or registrar-help@umd.edu to resolve this issue.
  • Archived Record Hold: No action necessary. Please allow an additional 3-5 business days for your record to be processed.
  • Electronic PDF transcripts are generally processed the same business day. Once the electronic PDF transcript is sent, the recipient will receive two email notifications — one with a secure 30-day link and another with a password to access the transcript. No refund will be provided if the recipient fails to retrieve the electronic PDF transcript within 30 days.
  • Paper transcripts are processed within 1-2 business days after receipt of your order and are subject to domestic and international shipping. Certified mail and express shipping options are available for selection during the transcript ordering process.
  • GPAs and Degrees for Current Students and Recent Graduates: Prior to placing your order, review your unofficial transcript to confirm that your GPA and/or degree have posted to your record. No refund will be provided if your order is fulfilled before GPAs and/or degrees appear on your transcript. GPA and degree posting dates can be found on the transcript ordering site.
  • Processing Delays may occur for the following reasons:
    • Holds: Holds on your record will delay transcript processing. Consult the Holds on Your Record section above for details.
    • Attachments: You have the ability to upload documents that must accompany your official transcript. Your attachment will be reviewed and is subject to approval. This may cause a slight delay in processing.

You should not submit a transcript request through the National Student Clearinghouse if you are part of a group listed below.

  • Institute of Applied Agriculture (IAA): Students requesting an official transcript of coursework completed through IAA must submit a transcript request via the Institute of Applied Agriculture Transcript Request option on Testudo.
  • Veterinary Medicine: Students must submit a transcript request to Virginia Tech, Office of the University Registrar.
  • Inter-Institutional, DC Consortium, BigTen Course Share, or Crosstown ROTC: Students must contact their home institution to obtain an official transcript.
  • Last date of attendance at UMD was prior to 1982: Students must contact the Office of the University Registrar at 301-314-8240 or registrar-help@umd.edu to obtain your transcript.

Transcript FAQs

No, all transcript orders must be placed online through National Student Clearinghouse.

Electronic PDF transcripts are generally processed the same business day. For paper transcripts, National Student Clearinghouse offers several domestic and international shipping options for expedited service.

Students can view or print their unofficial transcripts on Testudo.

You cannot submit a transcript request through National Student Clearinghouse. Please see the Applied Agriculture, Veterinary Medicine, Visiting, and Former Students section above for details.

If you attached a document that the Office of the University Registrar cannot authenticate or is not appropriate to be included with an official transcript, we will remove the uploaded document and proceed with processing your transcript order.

For additional questions, see the National Student Clearinghouse Transcripts FAQs.

Grades & Records

The Office of the University Registrar maintains students' permanent academic records and supports both current and former students with questions about their academic record.

Enrollment Certifications & Degree Verifications

Students can request certification of enrollment and dates of attendance or verification of degree(s) conferred.

Learn more

FERPA & Confidentiality

FERPA protects the privacy of a student's education record. Students may grant limited parent/guardian access to their record.

Learn more

Grades

UMD has established guidelines and policies for repeating courses, calculating GPA and measuring academic performance.

Learn more

Student Information

Students can request an update to their personal information and acquire their university ID at the Office of the University Registrar.

Learn more

Transcripts

Students can order official transcripts or view their unofficial transcript online.

Learn more

Residency Reclassification

Residency Reclassification Services handles students’ requests to be reclassified as in-state residents for tuition purposes. Students who are initially classified as out-of-state residents by the Office of Undergraduate Admissions or Graduate Admissions, and subsequently believe they meet the requirements for in-state tuition and fees may apply for in-state residency. The Office of Undergraduate Admissions, Graduate Admissions, and the Office of the University Registrar adhere to policies established by the Board of Regents regarding residency classification of students for tuition purposes.  University System of Maryland Policy for Student Classification for Admission and Tuition Purposes will be applied to all student tuition classification decisions.

Students should notify Residency Reclassification Services at the University of Maryland, College Park, in writing, within fifteen (15) days of any change in circumstances which may alter in-state status. Failure to do so may result in retroactive charges for each semester/term affected.

Reclassification Procedures

Students may seek a review or change to their out-of-state residency designation following certain procedures.

Learn more

Petition Deadlines

Students who file a petition for change in residency classification must do so by UMD's established deadlines.

Learn more

Non-Resident Tuition Exemptions

Students who have been classified as non-resident and meet certain exemption criteria may be eligible to be billed at the in-state tuition rate.

Learn more

Residency Forms

Students can download residency forms and associated checklists.

Learn more

Residency FAQs

Answers to common residency questions

Learn more

Veterans Benefits

The Office of the University Registrar welcomes veterans and their spouses and dependents to the University of Maryland! We thank you for your service to our country and the sacrifices that you and your family members have made.

The Office of the University Registrar’s Veteran Certifications Services houses the University of Maryland’s School Certifying Officials (SCOs). These are the individuals who communicate information about your enrollment at the University of Maryland to the U.S. Department of Veterans Affairs so they may process your VA Education Benefits.

We look forward to assisting you with using your VA Benefits.


Active Military Duty

Active military duty students may reference information on tuition assistance, military exemptions for residency reclassification, and military call-up.

Learn more

Using VA Benefits

New, current, and guest students must follow certain steps to use their VA Education Benefit to support their educational goals at UMD.

Learn more

Veteran & Military Student Resources

Whether a veteran, active military duty, or military-connected student, UMD will support you in accessing applicable resources.

Learn more

FAQs

Answers to common questions from veteran and military-connected students

Learn more

Enrollment & Registration

Registration Agreement

When you register, the university reserves specific class space for you and commits resources to provide the instruction you have selected. On your part, you assume responsibility for paying tuition and fees or for notifying the university if you decide not to attend. The availability of the courses listed in Testudo and the Schedule of Classes is subject to change. A section may be cancelled due to low enrollment or departmental staffing considerations. When a class is cancelled, the department or the Office of the University Registrar will notify registered students and help them make alternate arrangements, if necessary. Registered students are encouraged to verify their class meeting time and location on Testudo on the first day of classes for the most up-to-date information.

All students who register incur a financial obligation to the university. Please note that while the university reserves the right to limit or cancel enrollment for students who owe a debt to the university, your registration may not be automatically cancelled for non-payment of tuition and fees. It is the student's responsibility to avoid charges by cancelling their registration prior to the first day of classes each semester. By cancelling your registration before the start of classes, you will avoid any charges and your class spaces will be released in time to become available to other students.

Register for Classes

Students registration policy and steps to register

Learn more

Registration Deadlines

Deadlines related to Schedule Adjustment

Learn more

Registration for Special Populations

Registration information for DC Consortium, USM Inter-Institutional enrollment, ROTC, Golden ID, Faculty, and Staff

Learn more

Separating from the University

Details about leaving the university before or after classes begin

Learn more

Transfer Credit

Transfer Credit Services (TCS) provides accurate and timely information about undergraduate transfer policies and procedures to transfer advisors and students.

Additionally, TCS oversees and supports the undergraduate transfer evaluation process, which includes: determining the acceptability of courses, awarding credit by the University of Maryland, and maintaining the database of transfer course evaluations. 
 

Database

All courses evaluated by UMD for transfer are searchable in the Transfer Course Database.

Learn more

Evaluation Process

Students must follow certain steps to have courses taken at another institution evaluated for transfer to UMD.

Learn more

Permission to Enroll

Students who wish to take courses at another institution while enrolled at UMD, must complete a Permission to Enroll request.

Learn more

Prior Learning Credit

Students have several opportunities to receive undergraduate credit for knowledge and achievements gained through prior learning.

Learn more

Reverse Transfer

Students may be eligible to transfer courses completed at UMD back to their previously attended Maryland public community college to earn an associate's degree.

Learn more

FAQs

Answers to common transfer credit questions

Learn more

Useful Transfer Student Resources

Office of Undergraduate Admissions

The Office of Undergraduate Admissions assists applicants with questions on the admissions process, such as verifying UMD's receipt of application materials (including transcripts).

Visit Undergraduate Admissions

Pre-Transfer Advising Program

The Pre-Transfer Advising Program assists prospective students with determining their readiness to transfer and estimating time to degree completion at UMD.

Connect with Pre-Transfer Advising

Records & Registration Services

Records & Registration Services assists newly admitted and current students with verifying if their transcript has been received or requesting their domestic transfer courses to be posted to their UMD record.

Email Records & Registration Services

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Contact Us

General Information


Address
Office of the University Registrar
University of Maryland
Clarence M. Mitchell, Jr. Bldg.
First Floor
7999 Regents Dr.
College Park, MD 20742

Hours
Monday-Friday, 8 a.m. - 5 p.m.

Phone
301-314-8240

Fax
301-314-9568

Email
registrar-help@umd.edu



Athletic Certifications & Compliances Services

Kelly Reinke

Coordinator
Athletic Certifications & Compliances

301-405-1748

kreinke@umd.edu

Michelle Tan

Associate Registrar
Athletic Certifications, Graduate Clearances, Residency, & Scheduling Management

301-314-8225

mtan@umd.edu

Constituent Relations Services

   Clarence M. Mitchell, Jr. Building, First Floor
  301-314-8240
  registrar-help@umd.edu

Enrollment Certifications and Degree Verifications

301-314-8240

registrar-help@umd.edu

Golden ID

301-314-8240

registrar-help@umd.edu

ID Cards

301-314-9031

registrar-help@umd.edu

Transcript Services

301-314-8240

registrar-help@umd.edu

Raina Branch

Specialist
Front Counter Services

301-314-9031

rbranch1@umd.edu

Osker Dunbar

Office Supervisor I
Phone Room Services

301-314-8604

odunbar@umd.edu

Matthew Morris

Program Management Specialist
Phone Room Services

301-314-4834

mmorri25@umd.edu

Geniveve Taylor

Program Management Specialist
Phone Room Services

301-314-8222

gtaylo13@umd.edu

Toya Garrett-Williams

Coordinator
Front Counter Services & Phone Room Services

301-314-8250

twillia1@umd.edu

Jennifer Riggs

Associate Registrar
Constituent Relations, Records & Registration, & Veteran Certifications Management

301-314-8224

jriggs@umd.edu

Course & Classroom Scheduling Services

   Clarence M. Mitchell, Jr. Building, Room 1130
  301-314-8243
  schedule@umd.edu

Suzanne Baer

Specialist
Course & Classroom Scheduling Services

301-314-8244

sbaer@umd.edu

Vacant

Specialist
Course & Classroom Scheduling Services

 

David Carson

Manager
Course & Classroom Scheduling Services

301-314-8247

dcarson5@umd.edu

Michelle Tan

Associate Registrar
Athletic Certifications, Graduate Clearances, Residency, & Scheduling Management

301-314-8225

mtan@umd.edu

Diploma Services

   Clarence M. Mitchell, Jr. Building, Room 1118
  301-314-8270
  diploma@umd.edu

Jacob Ahnen

Specialist
Diploma Services

301-314-8271

jahnen@umd.edu

Maurice D. Jones, Jr.

Assistant Registrar
Transfer Credit Services & Diploma Services

301-314-5647

mjones1@umd.edu

Robin Jarecki

Associate Registrar
Diploma, Systems, Technology, & Transfer Credit Management

301-314-8242

rjarecki@umd.edu

Graduate Degree Clearance Services

   Clarence M. Mitchell, Jr. Building, Room 1113
  301-314-8226 or 301-314-8259
  registrar-graduate@umd.edu

Dianne Barrett

Specialist
Graduate Degree Clearance Services

Primary contact for AGNR, ARCH, BMGT, ENGR, JOUR, INFO, PLCY, & SPHL.

301-314-8226

dbarrett@umd.edu

Vacant

Specialist
Graduate Degree Clearance Services

Primary contact for ARHU, BSOS, CMNS, & EDUC.

Henry Gittens

Assistant Registrar
Graduate Degree Clearance Services & Residency Reclassification Services

301-314-8274

hgittens@umd.edu

Michelle Tan

Associate Registrar
Athletic Certifications, Graduate Clearances, Residency, & Scheduling Management

301-314-8225

mtan@umd.edu

Records & Registration Services

   Clarence M. Mitchell, Jr. Building, Room 1113
  301-314-8240
  registrar-help@umd.edu

DC Consortium Enrollment

301-314-8245

dcconsortium@umd.edu

Inter-Institutional Enrollment

301-405-8537

interinstitutional@umd.edu

Transfer Credit Posting

301-314-8240

registrar-help@umd.edu

Corey Atkinson

Specialist
Records & Registration Services & DC Consortium Enrollment

301-314-8262

catkins4@umd.edu

Tina Nguyen

Specialist
Records & Registration Services & Inter-Institutional Enrollment

301-405-8537

tnguye54@umd.edu

Rossiely Perez

Specialist
Records & Registration Services

301-314-8254

rperez17@umd.edu

Robyn Williams

Specialist
Records & Registration Services

301-314-8272

simone5@umd.edu

Bobby Piper

Manager
Records & Registration Services

301-314-8245

rpiper@umd.edu

Rebecca Gerken

Assistant Registrar
Records & Registration Services & Veteran Certifications Services

301-314-8263

rsturtev@umd.edu

Jennifer Riggs

Associate Registrar
Constituent Relations, Records & Registration, & Veteran Certifications Management

301-314-8224

jriggs@umd.edu

Residency Reclassification Services

   Clarence M. Mitchell, Jr. Building, Room 1130
  301-314-9596
  301-314-7915
  resclass@umd.edu

Jade Chen

Specialist
Residency Reclassification Services

301-405-0635

jchen147@umd.edu

Nichole Tramel

Specialist
Residency Reclassification Services

301-314-9596

ntramel@umd.edu

Brian Leak

Manager
Residency Reclassification Services

301-314-9014

bleak@umd.edu

Henry Gittens

Assistant Registrar
Graduate Degree Clearance Services & Residency Reclassification Services

301-314-8274

hgittens@umd.edu

Michelle Tan

Associate Registrar
Athletic Certifications, Graduate Clearances, Residency, & Scheduling Management

301-314-8225

mtan@umd.edu

Systems Support Services

UMEG-UMD Electronic Grading

301-314-8267

umeg@umd.edu

Website Issues (OUR)

301-314-8240

reg-web@umd.edu

Josh Starkey

Specialist
Systems Support Services

301-314-8246

starkey@umd.edu

Vacant

Specialist
Systems Support Services

 

Andrew Graddy

Coordinator
Systems Support Services

301-405-2539

agraddy@umd.edu

Robin Jarecki

Associate Registrar
Diploma, Systems, Technology, & Transfer Credit Management

301-314-8242

rjarecki@umd.edu

Technical Support Services

Bini Ajayakumar

Coordinator (Systems Administrator)
Technical Support Services

301-314-8275

biniajkr@umd.edu

Dan Lee

Coordinator
Technical Support Services

301-314-8292

dlee225@umd.edu

David Vander Velden

Assistant Director
Technical Support Services

301-405-0948

dvander@umd.edu

Robin Jarecki

Associate Registrar
Diploma, Systems, Technology, & Transfer Credit Management

301-314-8242

rjarecki@umd.edu

Transfer Credit Services

   Clarence M. Mitchell, Jr. Building, Room 1118
  301-314-8256
  transfercredit@umd.edu

Adamma Ariguzo

Specialist
Transfer Credit Services (International)

301-405-1951

aariguzo@umd.edu

Nicole Prentice

Specialist
Transfer Credit Services (Domestic)

301-314-8256

nprentic@umd.edu

Jenny Froh

Manager
Transfer Credit Services

301-405-1435

jfroh@umd.edu

Maurice D. Jones, Jr.

Assistant Registrar
Transfer Credit Services & Diploma Services

301-314-5647

mjones1@umd.edu

Robin Jarecki

Associate Registrar
Diploma, Systems, Technology, & Transfer Credit Management

301-314-8242

rjarecki@umd.edu

University Registrar Administration

Yein (Erin) Jung

Coordinator
Strategic Initiatives

301-314-8219

yeinj96@umd.edu

Teresa Gloekler

Executive Administrative Assistant

301-314-8249

tgloekle@umd.edu

Linda Yokoi

Assistant Registrar
Strategic Initiatives

301-314-8269

lyokoi@umd.edu

Adrian Cornelius

Executive Director of Enrollment Management & University Registrar

301-314-8249

adrianc@umd.edu

Veteran Certifications Services

   Clarence M. Mitchell, Jr. Building, Room 1113
  301-314-8239 or 301-314-8255
  301-314-9568
  vabenefits@umd.edu

Andre Fletcher

Specialist
Veteran Certifications Services

301-314-8255

afletch@umd.edu

Michael Vivian

Specialist
Veteran Certifications Services

301-314-8239

mpvivian@umd.edu

Rebecca Gerken

Assistant Registrar
Records & Registration Services & Veteran Certifications Services

301-314-8263

rsturtev@umd.edu

Jennifer Riggs

Associate Registrar
Constituent Relations, Records & Registration, & Veteran Certifications Management

301-314-8224

jriggs@umd.edu

Office of the University Registrar Workday Functional Leads

Alysson Cruz

Functional Lead
Student Records

acruz130@umd.edu

Trey Frye

Functional Lead 
Curriculum, Scheduling and Registration

treyfrye@umd.edu

Anita Park

Functional Lead
Degree Audits and Planning Tools

anpark@umd.edu

Iman Riddick

Functional Lead
Academic Foundation

iriddick@umd.edu

About Us

Who We Are

The Office of the University Registrar supports teaching and learning at the University of Maryland by maintaining the integrity of academic policies and the student information system. We are the perpetual stewards of our students’ records from application to degree conferral.

We are part of the area of Enrollment Management which is staffed by student-centered and data-supported professionals committed to designing, implementing, and providing the necessary services from pre-enrollment to graduation. Visit our Contact Us page to find a listing of the service units and staff members that comprise the Office of the University Registrar team.

What We Do

The operations conducted in the Office of the University Registrar are compiled into five large categories: the maintenance of students’ permanent academic records; the support of enrollment and registration processes and systems; the coordination of course and classroom scheduling; the administration and application of academic policies; and information management, data analysis and reporting.

  • Academic Records Maintenance: We are entrusted with the secure and confidential maintenance of students' permanent academic records. We are here to assist with transcript requests, enrollment certifications and degree verifications, transfer credit, university ID cards, residency reclassification, veterans and athlete certifications, degree audits, diplomas, and more.
  • Enrollment & Registration Services: We oversee processes and systems that support course registration, schedule adjustment, registration for special populations, cancellation of registration, and withdrawal from the university.
  • Course & Classroom Scheduling: We publish the Schedule of Classes for each semester/term and coordinate the scheduling of courses, classrooms, and final exams.
  • Policy & Regulation Compliance: We uphold university policies and academic regulations, ensuring fairness and equity in academic processes. If you have questions about academic policies, we're here to help.
  • Information Management, Data Analysis & Reporting: We provide university employees with secure access to reports containing data under the stewardship of the Office of the University Registrar, including information related to course and classroom scheduling, students records, and enrollment.

Whether you are a current or prospective student, alumni, or a faculty or staff member, the Office of the University Registrar is committed to providing the highest level of service to our constituents in all aspects of our operations.

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